Directory
CK Business Center
2,rue Léon Laval
L-3372 Leudelange
LUXEMBOURG
+352 26 380 380
Sales Department
2,rue Léon Laval
L-3372 Leudelange
LUXEMBOURG
+352 26 380 380
Commande consommable
2,rue Léon Laval
L-3372 Leudelange
LUXEMBOURG
+352 26 380 380
Choosing the right IT partner is no easy task, yet it has never been more important. In the age of digital transformation, this decision is all the more important, so ask yourself the right questions.
QUESTION 1: "WHAT ARE THE BUSINESS OBJECTIVES OF MY COMPANY? IS MY IT INFRASTRUCTURE ADAPTED TO MY OBJECTIVES? "
This may sound a bit trivial, but it is important to start by asking some very basic questions about the specific needs of the business in order to define the scope. This first step is crucial.
QUESTION 2: "WHAT ARE THE COMPANY'S INTERNAL HUMAN RESOURCES? "
The analysis of the internal human resources available within the IT team is just as important as the analysis of the existing technologies. Don't just count the team members, assess their skills and analyse the resources on which you can build.
QUESTION 3: "HOW DO I SEE THE FUTURE OF MY BUSINESS? "
This can profoundly influence the recommendations you will need for solutions and approaches. At the risk of sounding superfluous, telling your supplier your long-term goals can actually be extremely useful. If the IT supplier is aware of the company's long-term vision, they can recommend a scalable solution.
QUESTION 4: "ARE THE SUPPLIERS AND THEIR PARTNERS FINANCIALLY STABLE AND RELIABLE?
In order to form an opinion on a supplier, you should not rush into anything. This means carrying out an audit of your suppliers to find out more about their relationship with their partners.
QUESTION 5: "HOW GOOD IS YOUR SUPPLIER'S CUSTOMER SERVICE? "
Analysing the supplier's service infrastructure is fundamental to getting an idea of what your collaboration might look like in the future. Ask the supplier if they have a solid service infrastructure, a strong support team and a commitment to guarantee the level of service provided through agreements
QUESTION 6: "WHAT IS YOUR COLLEAGUES' OPINION OF THIS PROVIDER? "
When evaluating a potential supplier, it is important to take into account the supplier's past performance and the level of satisfaction of its customers (current and former). It is necessary to research and analyse thoroughly the available information about the supplier's customer experiences.
QUESTION 7: "IS THE SUPPLIER A SECTOR DRIVER AND VISIONARY LEADER? "
It is also important that suppliers have a clear vision of the future, are able to demonstrate thought leadership and are recognised for it. Studies have shown that this is also important for its future customers.
QUESTION 8: "DOES THE SUPPLIER SEEK A LONG-TERM PARTNERSHIP? "
Whether it is an IT infrastructure, CRM solutions, information management, service platforms or integrated collaboration tools, IT projects usually have a significant impact on the business. That's why it's essential to find an IT supplier who is not looking to make a short-term profit by selling products or services, but to build a long-term relationship.
What solutions do you offer today to deal with the problems faced by companies?
SR: We are the exclusive reseller of the Doc.Series solution, a modular document management system that adapts perfectly to all our customers' areas and activities. Our many years of experience in the office world have enabled us to find the most appropriate tool for the demands of the current market.
BN: We could add that we are in direct contact with the publisher, without any intermediary. This allows us great flexibility in responding to all the requests we receive, from integration to development. We are also the only party involved, from installation to maintenance of the EDM.
What are your clients' main needs in terms of document management?
SR: First of all, we will find the primary functions of collaboration around documents. This includes all the main functions of an EDM, i.e. access, indexing and searching for documents, collaboration, validation workflows, and electronic signatures.
Then, we will find the rather secondary functions, but which remain essential like the security of information and the safeguarding of the data.
Finally, we believe that it is the service associated with the tool that makes our strength and differentiates us. For our customers, we manage the installation, hosting, platform, updates, backups and data storage as well as all the support via our After Sales Service.
If you need information, you can deal directly with our dedicated team. You are always in contact with the same person, and we realise over time that this facilitates collaboration and that our customers are satisfied.
How do you know if a company needs an EDM system?
BN: As soon as documents are in transit within the company, require validation, or even if a company just wants to gain flexibility or reactivity, an EDM becomes interesting.
It is important to know that optimising document flows does not necessarily involve renewal or a major change. The idea is rather to optimise existing processes and to digitalise them. The secret is to use existing working methods to automate and optimise them without changing the way employees work. The tool should therefore not be seen as a threat, but rather as a beneficial support for the work, which may require a short transition phase.
What benefits can users derive from this?
SR: If we take the case of our EDM, the benefits are numerous and depend on the customer's needs. Generally speaking, it optimises your internal communication and collaboration, reduces errors and makes filing and searching easier
Thanks to the workflow system, everyone knows what they have to do and when they have to do it. Documents move from point A to point B without getting lost. This limits errors and reduces processing times, thus limiting costs.
You also have the possibility to create links with your other internal software such as management, accounting or invoicing software. There are also several different modules that can be integrated into the basic form of the solution. It can be adapted according to your needs; this avoids overloading the application, but also, you only install and pay for what you need, so you also control the investment according to your needs while remaining flexible at all times
BN: It is also an economical and ecological solution because it considerably reduces the number of paper printouts. Indeed, by having your documents transmitted directly into the application, you keep complete traceability of your documents without the risk of losing them, while reducing your carbon footprint and your maintenance costs.
If you had to highlight one feature, what would it be?
BN: One feature I find particularly interesting is the document search method. Two complementary methods are used: metadata indexing and OCR.
Optical character recognition (OCR) technology is used when you need to search by keyword. The tool converts document text into a machine-readable format.
Indexing allows documents to be found by volume. Documents or other content are associated with information that allows them to be searched and retrieved later, for example "accounting year 2021".
These documents are completed with metadata, such as the name of the creator of the document, its creation date, its last update, etc. Thanks to this, it is possible to have a view and a history of all the modifications made to a document. Lost or mistakenly deleted data can be easily recovered.
In simple terms, this EDM is a real search engine for your company. The "Google" of your company's documents. In the same way, you can easily search for one or more words contained in an index, a field or even in the content of any document in one click! Then you can further filter the results to refine them.
Finding a document becomes child's play...
Is it possible to manage access to documents or make them confidential?
SR: Of course, all access is managed by a main administrator defined within the company who has a global view of everything that is going on. He or she can give access rights as needed, whether for internal or external purposes. For example, to facilitate the work of auditors, you can give them access to documents relating to your current or previous financial year. The documents can even be consulted remotely as they are hosted in our cloud. In addition, an application is available on Android and IOS to consult or validate documents in total mobility.
If I'm interested but don't know where to start, how do I go about it?
BN: From our side, we believe that preparation is the most important step in the process, followed by the implementation phase. First of all, we analyse the existing situation. We need to know your document volume, the document problems you encounter, your working methods, your requirements, what your annual budget is for archiving, how sensitive you are to information security, etc. The more we put ourselves in the shoes of a user, the easier it will be to adapt the tool and improve their daily life. If people like a tool, they use it better!
Then we think together about the most important procedures to be digitised. Once a project has been selected, an initial test phase is carried out to familiarise ourselves with the tool. Then, we optimise the needs per request and per service. The rest happens naturally, once a project is finalised, if the users adhere, another one usually follows quickly.
A satisfied customer who asks to extend our solution to other services or needs is the satisfaction of a job well done and the beginning of a new long-term working relationship.
With your HP PageWide XL Pro 8200 large-format multifunction printer, print up to 20 D/A1 pages per minute. Complete large-format printing projects 2 times faster with mixed output.
Offer a varied range of short-term technical and graphic posters, now also available on rigid, single- and double-sided sheets.
Enjoy low operating costs with Original HP ink cartridges up to 3 liters. Reduce preparation and finishing costs by up to 50%.
Operations can be performed equally easily from the front and rear of the printer, thanks to a pivoting 15" touch screen (the largest on the market). Reduce reprints by automatically detecting hidden layers. Save considerable time in preparation and finishing operations. And protect your network with the world's most secure printer.
React immediately to customer requests and meet the tightest deadlines
Respond immediately to customer requests with the fastest large-format printer on the market - up to 30 D/A1 pages per minute. Offer consistently higher quality than LED printers (vivid colors, sharp lines and fine detail). With this printer, you can mix paper types and formats, and save up to 50% on set-up time for your printing projects.
Digital transformation sits at the heart of modern company development, and selecting the right partner is vital to ensure success.
As an indirect Microsoft CSP (Cloud Solution Provider) partner, CK collaborates with ALSO (direct CSP) to offer reliable, flexible Microsoft solutions tailored to your needs.
In addition, our status allows us to offer you competitive rates, ensuring that your company retains access to quality and performance.
If you subscribe to Microsoft licences via CK, you benefit from:
CK gives you access to the full power of the Microsoft ecosystem:
Exchange Online: secure and professional messaging.
Microsoft 365 Business, with three options tailored to the needs of SMEs and microbusinesses:
Office 365 E1 (without Teams) : Online applications (Basic) + SharePoint & OneDrive.
By choosing CK as your Microsoft partner, you combine:
In summary: with CK, you are choosing a proven Microsoft partner that combines technical expertise, local support, competitive rates and a full range with Microsoft 365 Premium as the flagship option, to secure your company and help it grow for the long term.
With Microsoft 365, your data lives in the cloud… but be careful: Microsoft does not guarantee long-term storage.
To ensure this protection, we provide a dual solution based on Synology technologies:
Local backup on a NAS (e.g. quickly restore a file accidentally deleted by a user).
Optionally combined with a backup cloud (external storage in a Luxembourg data centre) to ensure continuity even in the event of an onsite disaster.
Is document management (EDM) an essential task for your business or organization? It involves the creation, receipt, distribution, management and retention of documents and information that are vital to the day-to-day operations of the business. Documents can include contracts, invoices, reports, customer files, financial data and other important information.
> Should you invest in an EDM tool ?
However, managing paper documents can quickly become tedious and costly. As companies become more digital, they can turn to EDM solutions that allow them to manage documents more efficiently. Let's take a look at the top reasons why you should invest in an EDM tool for your business.
One of the most important benefits of using an EDM is its ability to streamline the processes related to the documents that flow through your organization. By being equipped, you can automate repetitive tasks, reduce processing times and improve employee productivity. It can also reduce labor costs and improve the profitability of your work.
Managing paper documents can present significant security risks, such as theft, loss or accidental destruction. No one is safe. By using an EDM tool, you improve the security of your documents by storing them digitally in a database. Its access can be limited to authorized persons only. Modern tools also offer data encryption features to ensure additional security.
Your documents are stored in a cloud space or directly on your server. In both cases, they can be accessed anytime, anywhere and from any device. This can allow you to work remotely, collaborate on projects in real time, and make decisions faster. The "advanced search" features make it easy to classify documents and of course reduce search times.
Many companies are subject to strict rules and regulations regarding document retention and security. EDM can help ensure that your company is in compliance with these rules and regulations by storing documents electronically and ensuring their integrity and availability, such as the RGPD regulation.
In conclusion, using an EDM tool can offer many benefits to your business, such as streamlining processes, improving security and accessibility, and ensuring compliance. It is one of the most popular solutions for businesses looking to improve their document management. It allows documents to be stored electronically, organized efficiently, and easily accessible anytime, anywhere, and from any device.
Since 1946, CK Charles Kieffer Group, a company in constant search of novelty, supports organizations in their digital evolution and improves the work experience. Today, on the threshold of the digital age, our priority mission is to guide our customers by providing digital solutions and technologies.
Managing administrative documents can be time consuming and tedious. As an SME, you need to find innovative solutions to meet the expectations of your customers, suppliers and your internal challenges.
Today, the administrative management of documents goes through digitalization and dematerialization. This is how you can really gain in productivity and efficiency, while making savings.
With our experience in supporting SMEs in the digital world, CK offers you solutions to significantly reduce your costs.
CK | booklet
Put the pages of your scanned booklets or magazines automatically in the right order
CK | indexer
Index by capturing and classifying the information on your PDF documents
CK | workflow
Optimise and secure your document distribution, approval and validation processes
CK | search
Search as easily and quickly as on the internet with an interface that integrates seamlessly with your company
CK | sender
Automate the sending of emails to the right people and reduce the time needed to send them
Philippe Schweitzer (Advisory & Document / Managed Services – Manager)
& Joël Clercq (Production & Scan Coordinator)
This equipment will enable our workshop to enhance its scanning services for old documents (archives) or bound documents (books) for institutional and/or private clients.
We already have equipment like this from an older generation, with overly long capture times and complicated operator procedures. In addition to its compliance with the ISO 19264-1 standard and image quality directives (Metamorfoze and FADGI ***), this new generation enables capture at 400 dpi in less than a second. We will now be able to offer our scanning solutions to institutions with even the highest quality requirements and provide a better service to the clients who have already placed their trust in us. In summary, we are able to offer better quality at a faster speed in the best possible conditions for our operators
This equipment offers numerous options: fragile bound or unbound documents, books, journals, maps (up to A2 format) and more. It allows us to conduct projects with high page volumes, since depending on the item type, we can scan up to 700 pages an hour compared with 300 using our previous model. At full capacity, we can scan around 10,000 pages within a working day using the two pieces of equipment. In addition, as this model is as robust as its predecessors, we can continue to provide services to our clients whilst also reducing our time onsite.
CK can meet any needs our clients may have. Our experts assist with needs analyses in an advisory role, then throughout the service implementation process, complying with the characteristics of each document library and the criticality of the information being handled. We work with all formats, from sales receipts to architectural plans. Our workshop receives daily document volumes (‘Daily’) from various financial market institutions (letters, client files, invoices etc.), but we also undertake archiving projects (‘Backlog’) for high volumes, enabling us to meet our clients’ information asset preservation requirements.
Our after sales service is recognized for its quality and speed. Our team of technicians and experts ensure that your equipment performs optimally.
Thanks to our local stock of spare parts, we are able to intervene in the shortest possible time all over the country. Moreover, the geolocation of all our technicians optimizes the interventions with our customers without loss of time.
You need to contact us? Our call desk is at your disposal to answer you in 4 languages (French, English, Luxembourgish, German).
We have a system of remote intervention and remote maintenance, which considerably reduces the interventions within your company. Thus, you can continue your professional activity without major constraint.
Monitoring allows you to obtain the status of your printing equipment for preventive, control and analysis purposes. It allows you to be alerted in real time in the event of a malfunction and thus be able to act quickly.
Whether it is a breakdown on your machine, maintenance, a change of part or even a replacement of a cartridge... monitoring is there to warn you and to prepare you for these eventualities.
Le monitoring permet d’obtenir l’état de votre parc d’impression à des fins préventives, de contrôles et d’analyses. Il permet, en temps réel, de vous alerter en cas de dysfonctionnement et ainsi de pouvoir agir rapidement.
Que ce soit pour une panne sur votre machine, une maintenance, un changement de pièce ou encore un remplacement de cartouche… le monitoring est là pour vous prévenir et pour vous préparer à ces éventualités.
Le monitoring permet d’obtenir l’état de votre parc d’impression à des fins préventives, de contrôles et d’analyses. Il permet, en temps réel, de vous alerter en cas de dysfonctionnement et ainsi de pouvoir agir rapidement.
Que ce soit pour une panne sur votre machine, une maintenance, un changement de pièce ou encore un remplacement de cartouche… le monitoring est là pour vous prévenir et pour vous préparer à ces éventualités.
Benefit from a local and Luxembourgish service. Working with CK means working with a long-term partner. That is why we pay particular attention to the quality of our services.
For all the products we offer, you have the possibility to be delivered directly to your home. At your request, we install the equipment on site. Afterwards, we can maintain it to extend its life.
Abdu Gnaba is an anthropologist. As the founder of SocioLab, he examines company development from the perspective of beliefs, myths and imagination. In his view, what makes two economic stakeholders different from each other is no longer just purely technical criteria, but also the values they assert, the identity they express and their social commitment. As he likes to say, the future belongs to missionaries rather than mercenaries or functionaries.
″ People with a mission feel that they are working for something larger than themselves. Their satisfaction is not limited to quantitative goals, but also leads them towards qualitative criteria, key success factors that ensure both collective and individual progress.
″
Abdu Gnaba : Without a doubt, the qualitative value of human connections. During the lockdown and this current period of social distancing, the thing we are missing the most is spending time with other people, seeing their faces, watching their expressions – all of that non-verbal communication and sharing of emotions. Humans are social beings and the pandemic has reminded us how much we are connected with each other, for worse (contagion) and for better (cooperation).
Abdu Gnaba : The crisis has merely sped up changes that were already taking place. The days of buying a product or service for its functionality alone are over. We differentiate between things not just on technical criteria, but also in terms of goods’ material and immaterial value through what they represent to the community of purchasers and consumers. For example, the shock absorption system used in Adidas shoes is scientifically proven to be more efficient than that used by Nike, but the latter inspires greater desire and thus sells more products. Similarly, a brand now sells not just tangible items but also a view of the world, values, and imagination, and even ways of doing business have significantly changed. In the modern digital era, you could say that the core of a business relationship is now the ‘relationship’ itself. As Warren Buffett jokingly put it, the difference between two $20 bills is the cashier. The human side comes to the fore.
Abdu Gnaba : The creation of expertise specific to the company, the expression of a culture that makes it a unique entity. Whether designers, suppliers, partners or customers, more than ever we all want to feel part of the same tribe. Today, we are no longer trading just products, but also a way of working, a method of production and a desire to serve that reflect a larger undertaking than just immediate commercial interests. For example, social responsibility and consideration of human relationships are essential pieces of data.
What does this mean in practice?
Abdu Gnaba : The creation of expertise specific to the company, the expression of a culture that makes it a unique entity. Whether designers, suppliers, partners or customers, more than ever we all want to feel part of the same tribe. Today, we are no longer trading just products, but also a way of working, a method of production and a desire to serve that reflect a larger undertaking than just immediate commercial interests. For example, social responsibility and consideration of human relationships are essential pieces of data.
How can a company define its expertise?
Abdu Gnaba : By showcasing the markers of its identity. As a social anthropologist, I take the same approach as my biological anthropology colleagues who unearth the traces of ancient civilisations. Like any human group, a company is based on a founding myth and an original reason for being, which we might call the ‘initial reasons for its creation’. This foundation then gives rise to values – not abstract categories, but rather ways of behaving, a mindset regarding business relationships and life within the company. An organisation’s dynamic is based on these two initial factors that enable it to set out its vision and growth system. Founding myth, values, vision: three steps to defining a company’s expertise and ensuring its consistency.
So if I understand you correctly, the health crisis has highlighted our need for connection, and this need for connection is determining how we work because it reminds us that suppliers and customers share more than just financial interests?
Abdu Gnaba : Precisely. They share a culture. What makes a company unique is how it forms a connection, and its point of difference is human beings. And since human relationships represent the core of all forms of exchange, we can see that the companies coping best with the crisis are those that make humans the focal point of their strategy. And to draw on the teachings of a philosopher whose name often inspires fear, a healthy economy is one based on Kant’s categorical imperative: ‘Act in such a way that you always treat humanity, whether in your own person or in the person of any other, never simply as a means, but always at the same time as an end.’ Replace ‘humanity’ with ‘customers and employees’, and you get what we have found to be the case in the highest-performing companies.
What have you learned from your corporate experience?
Abdu Gnaba : That we are no longer differentiating by product, but rather by relationships, by the expertise that shines through even more in difficult moments. The difference between Fnac and Darty is no longer just about products, but also the relationships that each entity maintains with its customers. Surprisingly, the hunt for a qualitative relationship is even more important for B2B than it is for B2C. A company that understands its culture can share it, and unite its internal and external ecosystems with its own particular spirit.
We receive your digital files (in PDF format) and then check them.
Next, we print them using our equipment, tailored to their specific features and volumes. We offer a capacity of ten A0 plans per minute on our Page Wide (folded finish).
We then check the quality of your printouts.
Our lead time: maximum of 48 hours (depending on the quantities requested)
Our printroom is equipped with the latest printing technologies, ensuring exceptional quality and impeccable precision in reproducing your large format documents. Thanks to our expertise and know-how, our team can meet all your requirements, regardless of the size or complexity of your projects.
Whether you are an engineering office, a construction company, or an architect, we support you in the realization of your projects and sites with our efficient equipment and a team of professionals fully aware of the industry's imperatives. We produce copies, scans, and prints of plans as well as other large format documents in very short turnaround times.
STEP 1 => Receipt and verification of the transmitted digital files (PDF format)
STEP 2 => Then, we proceed with printing on our specialized equipment, adapted to the specifics and volume of your projects. We have the capacity to print up to 10 A0 plans per minute on our Page Wide press, with a folded finish.
STEP 3 => Finally, we check your prints before informing you of their availability or arranging for delivery.
Printing capacity: up to 10 A0 plans per minute (folded finish)
Fast turnaround: starting from a minimum of one hour, depending on the type of printing, finish, and quantities
Convenient access: close to the highway and private parking in Leudelange
Professional equipment paired with experienced labor
Maximum turnaround: 48 hours, depending on the quantities requested.
Rigidity and durability: Kapafix is resistant to warping, folding, and tearing, ensuring long-term durability.
Protection against the elements: With its waterproof coating, it is ideal for outdoor use or in environments exposed to water.
Ease of handling: The Kapafix-mounted plan is lightweight and easy to handle.
Professional presentation: Kapafix provides a smooth and uniform surface, offering an aesthetic and professional finish to your plan.
Versatility of use: In addition to being used for plans, Kapafix is also suitable for other applications such as posters, display panels, or visual presentations.
