Monitoring offers you an overview of your print fleet for preventative, control and analysis purposes. It alerts you in real time if a failure occurs, allowing you to react quickly.
Whether a machine outage, maintenance, a parts change or a cartridge replacement, monitoring is there to warn you and prepare you for such events.
Using a centralised management solution for peripheral printing pools, you can automatically retrieve meter readings and view equipment breakdowns or failures and consumable statuses.
From a central interface, the information collected can be imported into a third-party application and used for your own ends. The generation of personalised reports can offer deeper insights into and an understanding of the pools being monitored.
You also have a notification system that sends you alerts in the event that a pool peripheral malfunctions or if a consumable level falls below the replenishment threshold.
This enables you to monitor equipment developments and usage on a daily basis. You detect weaknesses in order to improve your capacities, your responsiveness and your business as a whole.
Our service is available whatever machine you own, regardless of the brand or whether or not you have a CK contract.
Benefits of monitoring
- Improve the quality of your service and business
- Diagnose technical queries
- Automate new cartridge orders
- Avoid breakdowns and long downtime
- Automate technician dispatch
- Delegate cartridge replacement
- Automatically produce reports and analyses
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