Contact us +352 26 380 1

Contact our After-Sales Service +352 26 380 500

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CK Business Center

2,rue Léon Laval
L-3372 Leudelange
LUXEMBOURG

+352 26 380 1

+352 26 380 380

Sales Department

2,rue Léon Laval
L-3372 Leudelange
LUXEMBOURG

+352 26 380 1

+352 26 380 380

SAV

2,rue Léon Laval
L-3372 Leudelange
LUXEMBOURG

+352 26 380 500

+352 26 380-350

Commande consommable

2,rue Léon Laval
L-3372 Leudelange
LUXEMBOURG

+352 26 380 1

+352 26 380 380

Printroom

2,rue Léon Laval
L-3372 Leudelange
LUXEMBOURG

+352 26 380 223

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Our social and environmental responsibility

Our social and environmental responsibility

CK sera une société responsable, leader luxembourgeois dans l’accompagnement technologique digital des entreprises et l’amélioration de l’expérience de travail en proposant les meilleures technologies. Nous serons portés par une équipe responsable qui s’engage à fournir des produits, solutions et services gérés selon les principes de circularité et adaptés aux besoins de nos clients au Luxembourg et au-delà des frontières.

NOTRE MISSION

Les activités de CK Office Technologies améliorent les environnements de bureau pour permettre aux personnes de mieux travailler et aux organisations d’être plus efficaces, rentables et durables.

CK will be a responsible company, leading the way in Luxembourg in digital technology support for businesses and improving the work experience by offering the best technologies. We will be led by a responsible team committed to providing products, solutions and services that are managed according to the principles of circularity and tailored to the needs of our customers in Luxembourg and beyond.

OUR MISSION

CK Office Technologies' activities improve office environments to enable people to work better and organizations to be more efficient, profitable and sustainable.

environnements environnements

ENVIRONMENTAL CHALLENGES

Maximizing reuse & recycling 

The digital and electronics industry plays an important role in combating waste, reducing the use of resources and producing waste. As an equipment distributor and service provider in the office technologies sector, we are well aware of our responsibility.

Thanks to the expertise of our technicians, our maintenance service aims to extend the life of our products and spare parts, which contain precious resources, as far as possible.

Through our reconditioning service, we aim to reuse recovered equipment and extend its life cycle by restoring it to its original condition.

At the end of their life, the equipment and consumables are recycled, as is the packaging. The SuperDrecksKëscht label guarantees the efficiency of our collection and sorting processes. With a view to reducing our impact, we are striving to develop the reuse of packaging and further improve the recycling rate.

We strive to apply the same principles of circularity to our internal activities by raising awareness of waste sorting among our teams.

 

cartes electroniques recyclées

Minimizing the use of natural resources

The products and services we sell have a considerable impact on the consumption of raw materials, particularly paper and ink.

Minimizing the use of these natural resources is as much a matter of developing efficient technologies as it is of optimizing the processes involved in using our equipment.

Our aim is to further develop our digitalization services.

Internally, we will continue to digitize our processes in order to limit the use of consumables.

 

We optimize our business travel

Reducing energy consumption and contributing to decarbonization

Our aim is to reduce our carbon footprint, which we measure across the entire value chain. As a service provider, our energy consumption is significant, both in terms of our logistics activities and our employees' business and home-to-work travel.

We seek to continually improve the energy performance of our facilities and infrastructures, while promoting renewable energy, for example through the installation of photovoltaic panels.

Outside our value chain, we aim to offer the most energy-efficient products and services, enabling customers to reduce their own carbon footprint.

CK switches to LED lighting
Développer notre savoire-faire & nos compétences
social internes social internes

INTERNAL SOCIAL CHALLENGES

Valuing our employees

Our responsibility is to build healthy, lasting relationships with our employees. The challenge is to motivate, build loyalty and promote personal fulfillment.

Valuing our teams starts with responsible remuneration. Salaries are commensurate with knowledge, experience and responsibilities, and respect equality between men and women for the same work or work of equal value.

We recognize their contribution by highlighting their skills and talents.

Valuing teams also means involving them in the decisions and life of the company. In this way, we promote internal communication and collaborative working.

Evaluating the satisfaction and commitment of our employees enables us to respond to their expectations and to adopt a continuous improvement approach.

Finally, our aim is to enable career development within our company, while facilitating internal mobility.

Developing our know-how and skills

In the office technology sector, where technological progress is so rapid, know-how is vital.

That's why we have to make sure that we constantly raise the company's level of knowledge through quality training plans.

Through our process of assessing the skills of our teams on the basis of indicators and managerial objectives, we seek to identify their training needs to ensure that they are always able to meet the demands of the market.

Social et économique Social et économique

SOCIAL AND ECONOMIC CHALLENGES

Striving for excellence in customer service

Providing excellent customer service is at the heart of our business and corporate culture. The basis of this approach is to analyze our customers' requests through reporting and monitoring, in order to identify and respond effectively to customer demands.

We strive to take a preventive and proactive approach to identifying technical problems, even before the customer makes a request for intervention. Through customer satisfaction surveys, we are committed to continuous improvement.

We are committed to responsible marketing and communication, providing our customers with reliable and transparent information. Our aim is to provide our customers with even more information about solutions that help reduce their environmental impact.

Data security is a key issue that we seek to optimize through high-performance IT solutions.

chercher l'excellence du service client

Contributing to the development of the local economy

As a major local player in the Luxembourg industry, our contribution to the country's value creation is essential to us, both through the services we provide and through our role as an employer.

We pursue and develop partnerships with local service providers wherever possible.

Committed to society

We support causes that reflect our values and are close to our hearts.

Our position as a local player gives us the opportunity to get involved with associations in our area and beyond. We also promote the commitment of our employees. This approach enables us to bring meaning to our mission while acting for the community.

Maintaining and developing responsible partnerships with our suppliers

Forging lasting partnerships with reliable, trustworthy suppliers is part of our DNA.

The development of these partnerships is an integral part of our strategy, in order to guarantee excellent customer service, through a quality product offering and solid team training. What's more, the choice of these first-rate partners enables us to pursue our objective of supplying eco-responsible products to meet current and future challenges.

Nouveau pas vers une livraison écoresponsable : des housses en tissu pour nos MFP

Dans le cadre de notre engagement envers une politique de Responsabilité Sociétale des Entreprises (RSE) et pour réduire notre impact environnemental, notre société a récemment fait un grand pas en avant. Désormais, nos livreurs utilisent des housses en tissu pour emballer, protéger et livrer à nos clients nos imprimantes Multifonctions (MFP). Cette initiative remplace l’utilisation…

Signature du Pacte national ‘’Entreprises et droits de l'Homme"

🤝 Nous sommes fiers de faire partie des 18 entreprises luxembourgeoises ayant apposé leur signature sur le Pacte National “Entreprises et Droits de l’Homme” ✍️🌎 En quoi s’engage CK ? le Pacte national ‘’Entreprises et droits de l’Homme” s’inscrit dans le Plan d’action national “Entreprises et droits de l’Homme” (PAN 2), adopté par le gouvernement en décembre…

Contribution à l'économie circulaire : Notre partenariat avec le SIVEC au Luxembourg pour un environnement éducatif plus durable.

Dans un effort continu pour promouvoir l’économie circulaire et soutenir les initiatives durables, Charles Kieffer Group collabore avec le SIVEC (Syndicat Intercommunal à Vocation Ecologique) sur son projet d’économie circulaire intégré dans le système éducatif luxembourgeois, en mettant l’accent sur la réutilisation des matériaux. Concrètement, comment cela se passe-t ‘il ? Recyclage, réutilisation de nos cartons :Nos techniciens,…

Nouveau pas vers une livraison écoresponsable : des housses en tissu pour nos MFP

Dans le cadre de notre engagement envers une politique de Responsabilité Sociétale des Entreprises (RSE) et pour réduire notre impact environnemental, notre société a récemment fait un grand pas en avant. Désormais, nos livreurs utilisent des housses en tissu pour emballer, protéger et livrer à nos clients nos imprimantes Multifonctions (MFP). Cette initiative remplace l’utilisation…